Surrey Car Hire Privacy Policy

Data We Gather

We collect and process various types of personal information, including:

How Your Information Is Used

We collect your personal information for these key purposes:

• Service Delivery in Surrey (Contract Fulfillment):
  • We handle the processing and management of your vehicle rental bookings and contracts. This includes verifying your identity to confirm compliance with our rental criteria. We also coordinate the collection and return of vehicles, along with processing payments and managing any deposits or additional charges.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Sending booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Practices in Surrey (Consent and Legitimate Interest):
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Experience in Surrey:
  • Assessing website activity to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings in Surrey.
• Compliance with Surrey's Legal Requirements:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Disclosure

Sharing Your Information in Surrey

• Local Service Providers: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no internet transmission or electronic storage method can guarantee complete security.

Data Retention Practices

At Car Hire in Surrey, we hold your personal information only for the time needed to achieve the objectives for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. Retention durations differ based on the nature of the information and the circumstances surrounding its processing.

Your Rights in Surrey

Your rights under Surrey data protection law include:

• Access to Personal Information: Obtain a copy of your personal information we maintain.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to suit your needs. This allows you greater control over your personal information while interacting with our services in Surrey.

8. Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be posted on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: